I have been using a wet/dry Panasonic (a lot more expensive ) never really been happy with the quality of the shave -- This shaver is FAR SUPERIOR to that and I find the quality of the shave -- the closeness etc to be outstanding.
I ordered a shaver at 2pm on Friday afternoon via the web site and was using the product at 10.30am the following morning. This must reflect excellent customer service and I would recommend the business 100%.
I ordered a Philips shaver at lunch time on Monday 12th December '11, hoping to get it before the christmas rush really started; got delivery at 5.10pm on 13th December'11. The best ever delivery performance; and I've bought quite a few products on line over the years. BRILLIANT!