Very fast delivery..arrived within 1 day of ordering..well packed..havent used the premium head as yet so cant comment on how good/bad it is..I'm very pleased i went on shavers site as this premium head along with 4 other heads i ordered have now given me a complete facial epilator and spa set which would have cost me way more had i purchased as a complete set..around £50 more..the heads I have used do far are well impressive..my skin feels and looks really good..thankyou shavers..great service and proper authentic braun products .