Unfortunately I had mislaid my plug adaptor on a stopover to Australia, so, rather than try to buy just a replacement adaptor, I decided to buy a complete new outfit, given that it wasn't overly expensive anyway. I ordered it on my layover back from Australia, and it beat the plane home! You can't get better service than that, and it was impeccably packed. I had asked a question about it, while still down-under, and the response what prompt and helpful. Thoroughly recommended - both product, for the price - and service!
I'm delighted both with the service from Shavers and the Panasonic ES-RF31. I've been using it for about 3 weeks and it gives me an excellent shave. I have quite a coarse beard. It's good for a dry shave but I tend to use it with a small amount of shaving cream which makes it smoother. I imagine it probably will also make the blades last longer used wet.
Having tried and have multiple shavers still so far this has not disappointed. Very please with purchase and far cheaper than elsewhere was an added bonus.