I am a first time buyer to this site & was pleasantly surprised at the exceptionally resonable cost of this product (compared to other website) with FREE delivery on top! The ordered product came at lightning speed with regular e-mail updates on my purchase. The item itself is excellent every attachment and the epilator. Although I did have to remember that switching right on the ON switch removed the most hairs for me (you can switch either way) no more pain than threading and super fast results. I was expecting slightly taller cleansing brush head and not as soft but with the rotation x6 speed I'm sure it will deliver a through deep skin clean feeling. I cant wait to try out the brush heads as part of my regular skincare routine.